Help for teachers

Announcements to families (Pro)

On Pro, Announcements sends one email to the families in your studio, or to just the ones you pick. Brothers and sisters who share a parent get one email, not one each. You can send it right away or schedule it, and it can also show in the student portal. Studio owners and admins can send announcements.

Steps

1. Open Announcements in the sidebar and choose New announcement.
2. Pick a starting point, such as Recital or concert or Studio closed, or start from Blank.
3. Under Who gets this, choose All families, By instrument or Pick students. In a studio with other teachers there is also By teacher.
4. Write a Subject and a Message. Insert first name puts each family's own name in. Add Add event details or Add a button if you need them.
5. Check it with Preview email. Your draft saves as you type.
6. Choose Send now, or Schedule to pick a day and time up to 60 days ahead. A scheduled announcement goes out within 15 minutes of the time you picked.

Good to know

• Each announcement can go to up to 500 families, and a studio can send 3 a day and 10 a month, counted in your studio's time zone. A scheduled announcement counts toward the day and month it goes out.
• Changed your mind about a scheduled one? Open it and edit it until it goes out, or choose Cancel send from the list to move it back to Drafts.
• Families can stop announcements with the link in the email, which stops them for the whole family. A family with no email on file still sees it in the portal when Show in the student portal is on.
• Closing on lesson days? An announcement does not change the calendar. Add the days as time off too, so the lessons are cancelled.

Still stuck? Contact support and we will help.